Privacy Policy

At Clutrify, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, billing, and shipping address, collected during account registration, order placement, or communication.

Payment Information: When making a purchase, payment details are processed securely via third-party gateways; we do not store your payment information.

Usage Data: Data about how you use our website, including IP addresses, browser type, pages visited, and time spent on our website.

Cookies: Small files to enhance your browsing experience and gather analytics.

IP Addresses: Your IP address may be collected to enhance security, provide a personalized experience, and for analytics purposes.

2. How We Use Your Information

Your information is used for purposes such as:

Processing orders, payments, and returns.

Providing customer support.

Sending order updates, promotional emails, or important service announcements.

Improving website functionality and tailoring your shopping experience.

Ensuring compliance with legal and regulatory obligations.

Security & Fraud Prevention: IP addresses are used to enhance security, prevent fraudulent activities, and ensure a secure user experience.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

Third-Party Services: Payment processors, shipping providers, and analytics tools to fulfill your orders and enhance user experience.

Legal Authorities: When required to comply with laws or protect against fraud or harm.

IP Address Providers: We may share anonymized IP address data with trusted third parties for analytics and fraud prevention purposes.

4. Data Security

We implement robust security measures to protect your personal data from unauthorized access or misuse. These include:

Encrypted connections (SSL).

Secure payment gateways.

Restricted access to sensitive data.

IP Address Protection: IP addresses are securely stored and used for fraud detection, security, and analytics.

5. Your Choices

You have control over your personal data:

Access and Update: You can review or update your account information anytime.

Opt-Out: You may unsubscribe from promotional communications via the link in the email or by contacting us.

Cookie Preferences: Adjust your browser settings to manage cookies.

6. Retention of Information

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

IP Address Retention: We retain IP addresses as long as necessary for security, fraud prevention, and compliance purposes.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date."

9. Contact Information

For any questions or concerns regarding your privacy, contact us at: contact@clutrify.com.